Privacy Policy
Introduction
1.1 Misali Documents Clearing Services (“We”, “Our” or the “Company”) is a company registered in [Dubai] engaged in the business of [Company Formation Service, Immigration Services, Visit Visa Services, Virtual Office (Ejari), Labor & Court Services, and Other Business-Related Services] (the “Services”). Any person who wishes to procure the Services (the “User”, “Your” or “You”) may access our website (the “Website”) at https://misalidcs.com and, subject to submission of the required documents, fulfilment of certain criteria and provision of information which may include Personal Information (defined in paragraph 2.3 of this Privacy Policy), the User can obtain use of the Services from the Website.
1.2 The Company is committed to ensuring that the privacy of its clients, visitors, and Users of the Website is always respected. This Privacy Policy serves as a testament to Our sincere efforts to uphold privacy laws. The User’s privacy and the protection of the User’s personally identifiable information (“Personal Information”) is one of our top priorities. We assure the User that we follow appropriate and necessary standards when it comes to protecting the User’s privacy. This Privacy Policy discloses and explains how we collect, use, share and protect Personal Information, Usage Information (defined in paragraph 4.1 of this Privacy Policy) or any other information about the Users. In this Privacy Policy, We also provide information regarding how You can access and update Your Personal Information and make certain choices about how Your Personal Information is used by us. This Privacy Policy is available for direct access on our website at Privacy Policy.
1.3 This Privacy Policy explains what information will be collected by the Company when You access the Website, how the information will be used, and how You can control the collection, correction and/or deletion of information. We will not use or share Your information with anyone except as described in this Privacy Policy. This Privacy Policy does not apply to information we collect by other means (including offline) or from other sources. The use of information collected through our Website shall be limited to the purposes under this Privacy Policy and our Terms of Use to customers.
Information Collected by the Company
2.1 In accordance with applicable laws and regulations, including the European Union General Data Protection Regulation (EC Regulation 2016/679), the Company controls, collects, owns and directs the use of the Personal Information and Usage Information and, in this regard, the Company is the data controller. The Company is a registered company in Dubai, UAE. For any queries regarding this Privacy Policy and the collection and use of data collected or processed under this Privacy Policy, the Company can be contacted by e-mail at info@misalidcs.com.
2.2 The legal basis for collection and processing of any information collected and processed by Us is (i) for the performance of the Services in accordance with Our Terms of Use; and (ii) where it is Our legitimate interests to do so and not overridden by Your rights (for example, in some cases for direct marketing, fraud prevention, network and information systems security, for responding to Your communications, the operation of networks of groups by the network administrators, and improving our Website). In some cases, we may also have a legal obligation to collect information about You, or may otherwise need the information to protect Your vital interests or those of another person, or where we need to comply with a legal requirement.
2.3 We may ask You to provide Us with certain categories of information such as Personal Information, which is information that could reasonably be used to identify You personally, such as Your name, email address, gender, age, medical records and history, biometric information. We may collect this information through various forms and in various places such as Our Website, including when You access the Website, when You first register with Us, when You create a transaction, when You contact Us, when You update Your information or when You otherwise interact with Us, by, for example, way of telephone, letter or in person.
2.4 If you (i) voluntarily provide the Personal Data for any specified purpose; (ii) use or access the Website; it shall be deemed that you have consented to the collection, usage or disclosure of your Personal Data for the purposes as set forth in the Privacy Policy. If you provide the Company with Personal Data of other individuals, you represent that you have obtained the consent of such relevant individual for the usage and processing of their Personal Data prior to the disclosure of their respective Personal Data.
Cookies
3.1 We may use a standard “cookie” browser application feature to collect and understand website usability trends and thus provide our Users with better service through customized information. Cookies are text files that may be placed on Your computer browser to store Your preferences. Cookies are used to record various aspects of Your visit and assist us in providing You with uninterrupted service. One of the primary purposes of cookies is to store Your preferences and other information on Your computer in order to save You time by eliminating the need to repeatedly enter the same information and to display Your personalized content. However, no Personal Information identifying the User is collected nor any data capture mechanisms is employed. You may change Your browser settings to accept or reject cookies on personal preference. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but You can modify the browser setting to decline cookies if You so prefer. If You choose to decline cookies, You may not be able to sign in or use other interactive features of the Website that may depend on cookies. If You choose to accept cookies, You also have the ability to later delete cookies that You have accepted. If You choose to delete cookies, any settings and preferences controlled by those cookies, including advertising preferences, will be deleted and may need to be recreated. We process the data collected through cookies either independently or with third party service providers, such as, who analyzes the data collected through cookies pursuant to contractual relationships with Us. The processing of such data is done to analyze the pages a User visits on the Website, which websites a User has visited before coming to the Website, and where a User goes after leaving the Website. The Usage Information and/or the Personal Information may be combined for marketing and for market research purposes, including internal demographic studies, so that we can optimize our products and Services and customize the Website for You and for the purpose of providing Our Services.
3.2 We may combine Usage Information or other information collected through cookies, web beacons and other technical methods with Personal Information in order to understand and improve Your online experiences and to determine what products, promotions and Services You prefer, or are likely to be of interest to You. We also use these technical methods in HTML e-mails that we send to You for a number of purposes including: to determine whether You have opened or forwarded those e-mails and/or clicked on links in those e-mails; to customize the display of the banner advertisements and other messages after You have closed an email; and to determine whether You have made an enquiry or purchase in response to a particular email.
Information Collected Automatically
4.1 In addition to any Personal Information or other information that You choose to submit to us, we may use a variety of technologies that automatically (or passively) collect certain information whenever You access the Website (“Usage Information”). This Usage Information may include the browser that You are using, the URL that referred You to the Website and information regarding the devices used by You to access the Website, among other information. Usage Information may be non-identifying or may be associated with You. Whenever we associate Usage Information or a device identifier with Your Personal Information, we will treat it as Personal Information and the conditions relating to Personal Information under this Privacy Policy will be followed. Traffic data, while anonymous, is gathered and analysed for business needs. Further, a User accessing the Website may get cookies from our advertisers. We do not control these cookies, and once a User has clicked on the advertisement and left our Website, this Privacy Policy no longer applies and shall be governed by the Privacy Policy of such advertiser.
Children’s Privacy
5.1 Protecting the privacy of young children is especially important. For that reason, We do not knowingly collect or solicit Personal Information of a minor.
5.2 In the event that we learn that we have collected Personal Information of a minor, we will delete that information as quickly as possible or accord it protection as required for the category of “sensitive data”.
5.3 If You believe that we might have any information from or about a minor, please contact us at info@misalidcs.com.
Opt In
6.1 If You wish to specifically opt for receiving non-essential communications such as promotional and marketing-related information regarding the Company, the Website and the Services, please send the Company an email at info@misalidcs.com.
